A BRIDGE BETWEEN STREETWEAR & LUXURY
SUHU ORIGINAL
COVERCOVER
T-SHIRTS

T-SHIRTS

From Our Mockneck and Love, SUHU range
Farmers Club Range

Farmers Club Range

Check out our latest summer range - The farmer's Club Range
The Closet

The Closet

A collection of classic Suhu essentials.

returns

We will be happy to assist you with eligible returns, the return instructions, and the shipping address. If you need a return or exchange, send us an email so we can discuss a replacement.

payment info

We accept credit and debit cards, PayPal, and Bank EFT Payments.

delivery

To deliver your favorite products, we have partnered with the most reliable companies. We are ready to entrust them with your orders and are always on your side if something goes wrong.

Connect With Suhu

Johannesburg, Africa
76a 4th Ave, Melville, Johannesburg, 2109
Monday - Saturday 11:00 AM — 16:00 PM

Quick Links

Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.suhuoriginal.co.za (the “Site”). Personal information we collect When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. We collect Device Information using the following technologies: – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. – “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information”. Note that we do not collect or save your credit card details. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. How do we use your personal information? We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: – Communicate with you; – Screen our orders for potential risk or fraud; and – When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). Sharing your Personal Information We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights. Behavioural advertising As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt-out of targeted advertising by using the links below: – Facebook: https://www.facebook.com/settings/?tab=ads – Google: https://www.google.com/settings/ads/anonymous – Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/. Do not track Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. Your rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including Canada and the United States. Data retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Minors The Site is intended for individuals of all ages. Contact us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@suhuoriginal.co.za
You will receive an automated confirmation email after you place your order. Please allow 7-10 business days for order delivery. Once an order has been placed, it cannot be modified or cancelled. Should you wish to update or cancel your order you would need to send us an email or WhatsApp for us to update your order. You will receive an email with tracking info once your order ships. Local (SA) orders are shipped with reliable local courier such as Aramex, Courier Guy and Postnet. Shipping delays may occur during sale days, weekends and public holidays. Please note, we do not ship on weekends and public holidays. We are unable to ship to P.O. Box addresses. We must have a valid street address in order to deliver to you. Should your order get lost or stolen in transit we would do the necessary follow up with the courier but in the meantime we would arrange a replacement item of the same as the item ordered. We offer free shipping locally. These terms are subject to change.
Terms and Conditions 1. Introduction These Terms and Conditions ("Terms") govern your use of our online clothing store ("Store") and your purchase of goods from us. 1. Ordering and Payment - You must be 18 years or older to make a purchase from our Store. - You must provide accurate and complete personal and payment information. - Payment is due at the time of order. - We accept [insert payment methods in-store, e.g. credit cards, debit cards, etc.]. 1. Prices and Availability - Prices are subject to change without notice. - We strive to ensure accuracy of product information, but errors may occur. - If a product is unavailable, we will notify you and offer a refund or alternative product. 1. Delivery - Delivery times and costs are estimated and may vary. - We are not responsible for delays or losses caused by courier companies or other third parties. 1. Returns and Refunds - You may return unused and unwashed items within 5-7days and notify us within 3 days of receiving the product. - Refunds will be processed within 5-7 working days. 1. *Warranty and Liability - We warrant that our products are of good quality and free from defects. - We are not liable for any indirect or consequential losses or damages. 1. Privacy and Security* - We will protect your personal information in accordance with our Privacy Policy. - Our Store uses secure payment systems to protect your payment information. 1. Governing Law - These Terms are governed by and construed in accordance with the laws of South Africa. 1. Changes to Terms - We may update these Terms from time to time without notice. - Your continued use of our Store constitutes acceptance of any changes.
Refund policy RETURNS AND EXCHANGES It’s easy to return an item or exchange it for a different size – you can do so at any time within the first 3 days from receiving your order. You will have to bear the costs of return postage. Items being returned or exchanged should be in ‘as new’ condition, unwashed and unworn and in their original packaging. To start an exchange or return, email info@suhuoriginal.co.za or WhatsApp: +27765387496 telling us your order number. We’ll send you instructions on how to send the item back. FAULTY GOODS All of our products are produced to the highest quality standards, but manufacturing faults can still occur occasionally. If you think your item has a manufacturing fault, we’ll ask you to return it to us for inspection and replacement. Damage through long term or excessive use is not considered a manufacturing fault. PLEASE NOTE THAT REFUNDS TAKE APPROXIMATELY 5-7 WORKING DAYS TO PROCESS ONCE THE ITEM HS BEEN RETURNED.